For UK homeowners · One-off purchases · No tradesperson referrals
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CONTACT

Help with your purchase.

Document access, questions and refunds.

Purchase or document help

Email support@protectmyquote.co.uk. Include your purchase date, Stripe receipt reference and the email used at checkout. Do not send card numbers or banking passwords.

Need help downloading?

Download and save your documents after payment, before leaving the purchase page. If payment succeeded but you could not download, contact support with your receipt or order reference so we can check the purchase and help. There is no email-code login or automatic purchase reopening.

Refunds

If the document is not useful, contact us within seven days for a refund of the product price under our satisfaction promise. If a document fails to load, contact us so we can help supply the purchased documents or arrange an appropriate refund. This does not limit your statutory rights. Read the terms.

Feedback and corrections

Tell us which page or document section needs attention and what you believe needs correcting. Do not include another person’s confidential information unless necessary.

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