ProtectHOMEOWNER GUIDE
How to clarify possible extras in a quote
Find unanswered questions before an extra becomes a disagreement.
Read the exclusions first
Look for exclusions, provisional sums, allowances and phrases such as “subject to survey”. These are not proof of dishonesty. Ask what each item covers and what information is needed to establish its price.
Follow the whole job
Think through preparation, delivery, installation and finishing. Clarify scaffolding, disposal, electrical or plumbing work, testing and decorating where relevant. An omitted item might be included or excluded: ask rather than assume.
Agree a change process
For hidden conditions, ask what evidence will be supplied, how the proposed work will be priced and who can approve it. Keep the approval in writing before the extra work proceeds.
Reviewed 4 October 2026 · ProtectMyQuote editorial guidance
Put the questions into practice
Our report organises questions for your type of job. Our agreement helps you record what is accepted. See the sample documents before deciding.
Make the next step a clearer one.
Ask the right questions. Put the answers in writing.